Contact & Support

yikang is operated by 段益康, an individual / sole trader under the laws of China. yikang and Trail Globe are product names only.

For help, billing, or privacy requests, email:

support@yikang.me

段益康
北京市朝阳区酒仙桥街道酒仙桥北路甲10号电子城IT产业园203号楼北门

We usually reply within 2 business days, in English or Chinese.

Helpful details to include

Something isn't working: your device, browser, and what you were trying to do. A screenshot helps.
Privacy or deletion: what you'd like us to do. Most data is on your device; see the Privacy Policy.

Delete local data: in the app, go to Settings → Delete all data.
Disconnect Strava: use Settings → Log out in the app, or revoke access in Strava → Settings → My Apps.

Music in display mode: “Pensif” by Kevin MacLeod (incompetech.com), licensed under CC BY 4.0.

Country statistics use IP Geolocation by DB-IP, licensed under CC BY 4.0.